Creating the user experience for Cisco’s services marketplace

The Goals

  • Define the user experience for a Cisco Services Marketplace
  • Craft an intuitive user experience that will allow Cisco partners to provide and transact services

The Approach

  • Applied UCD to expand upon and enhance base requirements from client
  • Implemented agile methodologies to deliver prototype and functional requirements via weekly sprints

The Results

  • Currently in development at Cisco
  • Happy client 🙂

I led the user experience design for Cisco’s first services marketplace. I translated their core requirements into a UI/UX in the form of a prototype that served as the core specification for the outsourced development of the project. The user experience needed to account for the needs of Cisco’s thousands of channel partners to be able to post, search for and transact services.